9. Returns Policy

    

                              ii.            It is the responsibility of the buyer to return and collect goods to / from the Company's premises. (See definition for The Company).

                            iii.            The goods cannot be returned unless an RMA number has been requested and obtained from the Company and the package clearly marked on the outside with this identification.

                            iv.            It is the customer's responsibility to take reasonable care of the goods whilst in their possession. If this condition is not met the Company reserves the right to make a reasonable charge for restocking and resale at a price that is less than that charged for the goods if sold as new. This charge will vary according to the condition of the returned goods. This provision is designed to ensure that returned goods can be sold again as new.

                              v.            Computer Systems built to the customer's individual specifications are exempt from the right to cancel under the Distance Selling Regulations.

                            vi.            If the buyer properly rejects any of the goods in accordance with the Distance Selling Regulations within 7 working days in writing, the buyer shall nonetheless be responsible for the return cost of the goods.

                          vii.            Non-faulty items returned to our premises complete in the original packaging together with manuals and software disks will be charged a ten pounds testing fee. non faulty items will not be exchanged or a credit note offered under any circumstances. Full refunds will not be considered if the goods are damaged in any way and seals broken invalidating any warranty.

                        viii.            Idun electronics Services gives no assurance as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from the Company in this respect may be given but cannot be relied upon by the customer or guaranteed by the Company unless the Company has access to the working system and the ability to carry out a full inspection of any software or operating system.

                            ix.            Credit notes must be used within six months of the date they are issued. Any credit notes over six months old are invalid.

                              x.            We will not accept returned software and/or licences under any circumstances.